Welcome to Forensic Files. By accessing our website (www.forensicfiles.in) or making a purchase, you agree to the following terms and conditions. Please read them carefully.
1. Products & Services
Forensic Files provides crime-solving mystery games designed for entertainment purposes. All characters, stories, and documents are fictional.
2. Pricing & Payment
- Prices are listed in INR and inclusive of applicable taxes.
- Payments are processed securely via Shopify’s payment gateway partners (including UPI, debit/credit cards, and wallets).
- Orders are confirmed only after successful payment.
3. Shipping & Delivery
- We currently ship only within India.
- Orders are usually dispatched within 2–4 business days. Delivery timelines may vary depending on your location.
- We are not liable for delays caused by courier partners, natural events, or strikes.
4. Returns & Refunds
- All sales are final.
- Due to the nature of our products, we do not accept returns, exchanges, or cancellations once an order is placed.
5. Intellectual Property
All content, including case files, documents, designs, text, graphics, and logos, are the intellectual property of Forensic Files. They may not be reproduced, distributed, or used without prior written consent.
6. Limitation of Liability
- Our games are for entertainment purposes only.
- We do not guarantee any specific outcomes from gameplay.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Surat, Gujarat.
8. Contact Us
For any questions, please contact:
support@forensicfiles.in
106, Ratan Chamber, Salabatpura, Ring Road, Surat – 395002
